Terms of Service
Effective Date: February 2026
These Terms of Service (“Terms”) govern your access to and use of this website (the “Site”). By accessing or using the Site, you agree to comply with and be bound by these Terms and all applicable policies referenced herein.
1. General Terms
This website is owned and operated by the Company (“Company,” “we,” “us,” or “our”). By visiting or using this Site, you agree to these Terms of Service, along with our Privacy Policy, Shipping Policy, Return Policy, and any additional guidelines or policies that may apply to specific services or products offered on the Site.
Your use of the Site, whether manual or automated, constitutes your agreement to these Terms.
We reserve the right to update, modify, or replace these Terms at any time. Any changes will be posted on this page with an updated effective date. Continued use of the Site after such updates indicates your acceptance of the revised Terms.
2. Intellectual Property Rights
Our Limited License to You
All content available on this Site, including text, graphics, logos, images, videos, downloads, software, and other materials, is the property of the Company or its licensors and is protected by copyright, trademark, and other intellectual property laws.
The content is provided for personal and non-commercial use only. You may not reproduce, copy, modify, distribute, transmit, publish, sell, or exploit any material from this Site without prior written permission from the Company.
Your License to Us
If you submit or post content on the Site, including comments, images, videos, or social media content, you confirm that:
- You own the content or have permission to share it
- You are at least 13 years of age
By submitting content, you grant the Company a worldwide, perpetual, royalty-free license to use, reproduce, modify, distribute, and display that content in any format or media.
3. Linking and Framing Restrictions
You may create a simple link to this Site as long as the link does not suggest sponsorship or endorsement by the Company.
You may not frame, embed, or incorporate our content, trademarks, or intellectual property into another website without our prior written consent.
4. Disclaimers
This Site may contain links to third-party websites. We do not control or endorse the content, policies, or services of these external websites and are not responsible for their practices.
All information, products, and services provided through the Site are offered “as is” and “as available.” We make no warranties or guarantees regarding the accuracy, completeness, reliability, or availability of the information or services provided.
5. Online Purchases
If you purchase products through this Site, your transaction may also be subject to the terms and policies of the payment processor or merchant platform handling the purchase.
We are not responsible for the quality, legality, safety, or reliability of products or services offered by third-party providers.
6. Interactive Features
The Site may include interactive areas such as blogs, comments, forums, or message boards.
You are solely responsible for any content you post and agree not to post content that is:
- Illegal or unlawful
- Defamatory, abusive, or offensive
- Infringing on intellectual property rights
- Fraudulent or misleading
We reserve the right to remove or moderate content at our discretion.
7. Account Registration and Password Security
Some features of the Site may require account registration.
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
If you believe your account has been accessed without authorization, please notify us immediately.
8. Mobile Messaging Service
If you choose to participate in our mobile messaging or SMS program:
- Standard message and data rates may apply
- Carrier charges may apply
- You may opt out at any time by replying “STOP.”
Participation in mobile messaging programs is voluntary.
9. Limitation of Liability
To the fullest extent permitted by law, the Company shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:
- Your use of the Site
- Your inability to access the Site
- Errors or omissions in content
- Actions of third parties
Your use of the Site is entirely at your own risk.
10. Termination
We reserve the right to suspend or terminate access to the Site at any time, with or without notice, for any reason.
Provisions related to intellectual property, disclaimers, and limitation of liability will continue to apply even after termination.
11. Refund Policy
If you are not satisfied with your purchase, you may request a refund within 60 days from the date of purchase.
To request a refund:
Email: contact@customercs.com
Customers may be required to return all bottles, including empty containers. Refunds are typically processed within 3–5 business days after the returned items are received.
12. Digital Millennium Copyright Act (DMCA)
If you believe that copyrighted material has been used on this Site without authorization, you may submit a DMCA takedown request by contacting us at:
Email: contact@customercs.com
Your request must comply with applicable U.S. copyright laws.
13. Assignment
These Terms shall be binding upon and benefit the Company and its successors, affiliates, and assigns.
You may not transfer or assign your rights under these Terms without prior written permission from the Company.
14. Dispute Resolution and Class Action Waiver
These Terms shall be governed by the laws of Barbados.
Any dispute arising under these Terms shall be resolved through binding arbitration in St. Michael, Barbados. By using this Site, you agree not to participate in any class action or collective legal proceeding against the Company.
15. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain valid and enforceable.
16. Anti-Spam Policy
You may not use our systems, services, or communication channels to send unsolicited bulk messages or spam.
If you believe you have received unauthorized communications related to this Site, please contact us at:
Email: contact@customercs.com